Inside Sales Representative (Nashville, TN)

Hobbs & Associates
August 4, 2023
Nashville, Tennessee
Job Type


Job Title: Inside Sales

Job Location: Nashville, TN

Reports to: General Manager

FLSA Status: Exempt

This is a FULL-TIME position

The primary goal of this position is to contribute to the success of the company by selling parts to internal and external clients, over the counter, in-person, or on the phone to assist in achieving individual and departmental sales objectives.

The Parts Sales Consultant will be responsible for the daily operations of the Parts Department by successfully performing or assisting in managing the following:


This role is responsible for the following:

Sales and Customer Service

  • Generates new sales and sales leads with existing customers.
  • Understands customers’ needs and identifies sales opportunities.
  • Uses excellent oral communication and best practices in customer service when interacting with customers.
  • Responsible for customer follow-ups.
  • Effectively and efficiently collects information from new customers to provide to the Shared Services Accounting team for processing.
  • Maintain an up-to-date knowledge of our products and competing products in industry.
  • Initiate and facilitates effective demonstrations of our product lines and capabilities as needed.

The best candidate for this position will meet the following requirements:

  • HVAC equipment experience preferred.
  • Experience with FACTS Accounting Software preferred.
  • Must demonstrate an ability to multi-task and prioritize day-to-day responsibilities.
  • Must have a minimum of two (2) years of customer service experience.
  • Bachelors’ degree or equivalent experience preferred.


Strategic Skills - Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story

Operating Skills - Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow.

Behavior Skills - Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals.

Personal and Interpersonal Skills - Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.

Negotiating Skills - Ability to settle differences, compromise or reach agreement while avoiding argument and dispute.

Environmental Requirements

Will be required to work in an office environment and contribute to the team around you.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

As part of the application process at Hobbs & Associates, we ask all candidates to take a brief 10-minute Predictive Index Assessment. The link to the assessment will be emailed to all candidate prior to an initial phone interview.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance
  • EAP
  • Pet Insurance
  • Critical Illness/Accident
  • PTO
  • Employee Development

Hobbs is an Equal Opportunity Employer

Job Type: Full-time

Pay: From $40,836.23 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance

Experience level:

  • 2 years


  • 8 hour shift

Weekly day range:

  • Monday to Friday
  • No weekends

Work setting:

  • In-person
  • Office

Work Location: In person